"And another thing. I don't want to press one for English and two to leave a message and I damn sure don't want to hold while being treated to Kenny G playing 'Stairway to Heaven.' This is a 24-hour customer service line. I am an irate customer and I demand to yell at at least one real live person." -Becker
"It's just my air horn." -Becker

Written by Marsha Myers, Directed by Andy Ackerman

Guest starring Peter Siragusa as Mr. Marino, Carol Ann Susi as Mrs. Marino, James Lorinz as Manny, Lin Shaye as Mrs. Cooper